Avaya Aura® Communication Manager
- Unified Communications and Collaboration
- Platform and Infrastructure
- Avaya Aura® Application Enablement Services
- Avaya Aura® Communication Manager
- Avaya Aura® Session Manager
- Avaya Breeze® Platform
- Communication Server 1000
- Communication and Messaging
- Customer Experience Management
- Omnichannel Assisted Experience
- Avaya Aura® Call Center Elite
- Avaya Aura® Call Center Elite Multichannel
- Avaya Aura® Contact Center
- Avaya Oceana® Solution
- Interaction Center
- Omnichannel Automated Experience
- Performance Management
- General Solutions
- Notification & Security Solutions
- Custom Development & Professional Services
- Endpoints & Clients
- Enterprise Infrastructure
- Enterprise Network & Service Management
- Headsets & Accessories
- Public Safety & E911 Solutions
- Voice Quality Management
- Reporting & Analytics
- Screen Capture/Screen Pop
- SIP Service Providers
- Fax Servers
- Unified Communications Solutions
- Contact Center Solutions
iNEMSOFT specializes in mission-critical software solutions used to integrate and manage land-mobile radios (LMR), te...
Pro AV system integration products such as AV control and fiber optic systems, matrix switchers and videowall processors
XMedius is a world-leading provider of enterprise-grade Secure File Exchange solutions.
Unimax simplifies telecom management by providing self service, help desk and automation tools for single and multi-v...
Masergy provides global cloud networking, unified communications and security services for enterprises.
Telemanagement tools for call accounting, gateway utilization, employee productivity, agent call analytics, toll frau...
Innovative contact center solutions and groundbreaking analytics help maximize ROI and accelerate your business.
Regional telecommunications provider supplying large parts of Bavaria, the Ulm area & the Main-Kinzig district of Hesse.
Wholesale provider of state-of-the-art backbone, engineered & built to handle VoIP traffic.
Call recording, reporting & evaluation solutions offering insights for decisions & enhancing the customer experience
A leading telecommunications Service Provider in Manitoba, Canada.
Omnichannel customer experience solutions to help companies engage with customers via e-mail, chat, video & social media
NetIQ provides proven IT system management, security management, and performance management software for the modern e...
Alestra is a communications and service provider in Mexico.
IPC Information Systems (IPC) is a leading provider of mission-critical communications solutions to financial service...
A software development company & global leader in contact center & CRM integration.
Leading provider of customized solutions in the area of alerting and communication.
Alerting, Monitoring, IVR and Call Accounting in Seniorcare, Healthcare, Industry and Retail, Public Sector and Hospi...
Aculab presents world class telephony resources on a range of cloud, software and hardware-based platforms to the glo...
Nuance is a leading provider of speech automation solutions. We make the user experience more compelling by transform...
Innovations to address market needs in the areas of IP Telephony, Converged Networks, UC and Physical Security.
Ascom is a trusted and established global leader in mission critical, wireless on-site solutions.
A leading global integrated solutions provider in Australia and beyond.
A leading worldwide provider of IP-based communications services to businesses.
FROX is a leader in the development of software products for the efficient management and operation of business commu...
A leading international provider of professionally installed audio electronics, Biamp Systems is headquartered in Bea...
Provider of Communication Lifecycle Management solutions to help companies tackle asset & service management challenges.
Providing telecommunication services for government, enterprise, small business and residential customers.
One Source Networks is a preferred global Unified Communications & managed cloud services partner for large enterprises
Bell is a leading provider of information and communications technology (ICT) solutions in Canada.
OneStream Networks is a global provider of managed cloud communications for the enterprise.
OpenText has 25 years experience with fax servers, fax software and voice technology and is a trusted name in fax-bas...
CaféX Communications is a leading supplier of real-time digital engagement solutions for web and mobile.
A leading telecommunications service provider in Australia.
Calabrio provides an inclusive suite of contact center workforce optimization software that’s easy to implement & mai...
Provides corporate telecommunication services globally as well as mobile and internet services in Europe and Africa.
Call logging and telecom management specialists developing applications for organisations to reduce costs and capital...
Bringing peace of mind with mission critical technology solutions
Virtual operator/agent solutions for streamlined caller experiences & improved switchboard/contact center call handling
A health information technology company focused on the mobile transformation of the healthcare industry leveraging ha...
MUG Enterprise an international consulting group, provides training, reviews, custom solutions and products for conta...
Phonect is a communications and service provider that develops, manages and delivers IP telephony and mobile services...
Pindrop Security’s fraud & authentication solutions restore enterprise confidence in the security of phone transactions
CNS provides telephony, call recording & contact center solutions as well as IT Support to businesses in North America.
Spectralink is a global leader in workplace wireless solutions, solving everyday problems of mobile workers through t...
CardEasy 'keypad payment by phone' is a leading PCI DSS solution for contact centers & call recording
Plantronics is a global leader in audio communications for contact center, consumer Bluetooth and business communicat...
IR is a leading global provider of proactive performance management software for critical UC & CC ecosystems.
A leading provider of telephony, internet, television and network-based ICT services in Belgium.
CenturyLink provides broadband, voice, wireless and managed services to consumers and businesses across the country.
Claro / Codetel is one of the largest telecommunications company in the Dominican Republic.
Voice, IM, video & data recording for policy/legal compliance, verification, investigation & quality monitoring.
RETIA is a producer of special electronics: the ReDat recording systems, radar systems and electronics weapons systems.
A large telecommunications service provider located in Mexico.
Leading telecommunications service provider located in India.
Rauland-Borg's Nurse Call systems provide superior patient-to-staff communication capabilities to integrated solution...
An industry-leading, global provider of fully integrated visual communications solutions that manage the collection, ...
Enabling enterprises to improve the customer experience by analyzing and interpreting human behavior in real-time
Resource Software International Ltd. (RSI) specializes in harnessing telecom metrics to track, monitor and manage the...
Colt provides enterprises with a powerful resource that combines network and IT infrastructure with expertise in IT m...
At Comm Corporation, also known as @Comm, is a premier provider of Call Accounting / Reporting systems and cloud-base...
Sennheiser Communications A/S specializes in wireless and wired headsets and speakerphones for Contact Centers, offic...
Conveyant Systems, Inc. is a leading provider of E911 Emergency Location Management and PC Console Solutions.
Designed to meet the specific needs of companies, SFR Business offer a new vision of convergence.
ClearOne provides conferencing, collaboration, network streaming & signage solutions for voice & visual communication...
Founded in 1977, LIBATEL s.a.r.l. specializes in commercial and contractual projects in unified communications, data ...
Innovative solutions that enhance the value of the contact center, empowering agents & leveraging existing investments
Customer experience mapping leader providing omnichannel testing, discovery & monitoring of IVR, chat, email & call r...
Providing innovative, high quality telephony products and unparalleled service worldwide for the Hospitality Industry.
AMTELCO has been a leading provider of customized call center and attendant console innovations for more than 40 years.
SOFTEL recommends, implements and supports business solutions, software and services for the communications industry.
Clinical communication and collaboration platform
blackchair is a consultancy providing expertise in contact centres, IT security and configuration management.
Sunrise is one of the largest private telecommunications providers in Switzerland.
Swisscom is a leading communications and service provider in Switzerland, offering a full range of products and servi...
Synergem is a leading provider of NextGen9-1-1 solutions for the public safety market.
Leading provider of high performance solutions addressing the needs of the customer service environment around the globe
Transforming the customer experience through rich mobile messaging & handling of customers via their preferred channel
Provides communications solutions including landline telephony services, convergence products, broadband, data commun...
Tele2 Zakelijk is a large communication and service provider in the Netherlands.
Geomant is a CTI specialist - providing integration solutions for inbound and outbound Avaya Contact Centers.
A full service telecommunications provider in Liechtenstein.
A leading software provider of communication management solutions for unified communications & contact center platforms.
A leading telecommunications provider in Belgium.
Telenor Norway is the country's largest provider of telecommunications and data services.
A leading telecommunications and technology company located in Australia.
TELUS is a telecommunications company in Canada which provides a wide range of communications products and services.
International company specialising in call accounting and billing, Unified Communications analytics and fraud detecti...
A specialist in professional SIP communications.
Algo is a leading developer of quality telecom solutions for audible/visual alerting, voice paging, visitor assistanc...
DuVoice provides solutions that complement Avaya products and are designed for use in the hotel, motel and resort ind...
RedSky Technologies is a leading provider of on-premise and cloud-based E911 solutions to the enterprise.
We provide the solutions to your communications challenges involving costs, billing, performance and utilisation.
A leading telecom management solution provider specializing in call logging/accounting, analytics & recording softwar...
ESTOS - the independent software vendor for Unified Communications components
Calero is a leading provider of call accounting software and communications lifecycle management solutions.
Call recording & quality management with voice, video, IM & desktop screen recording for UC & contact center platforms
We design, build and operate the networks, information systems, and mobile technologies that help businesses and gove...
Vingtor-Stentofon by Zenitel Group is a leading provider of critical communication solutions on the land and on the sea.
UK service provider with a wide range of networking & communication services & solutions for the private & public sector
Innovative Communications and Service Provider in Germany.
Whatever you want to do, our network is ready! We are committed to the quality & capacity of our network & services.
A New Zealand based telecommunications business delivering high reliability IP-based voice and converged services.
Provides mobile and landline telecommunication solutions for individuals and businesses in the United Kingdom.
dvsAnalytics provides all-in-one call recording, quality management and analytics solutions to businesses of all sizes.
TelStrat provides easy, affordable, full-featured call recording & workforce optimization solutions for contact centers
A world leading provider of Corded & Wireless Headsets & USB Speakerphones for Contact Centers, Offices & Mobile users.
Transforms any mobile device into an enterprise office phone, securely connecting enterprise and mobile networks.
CI enhances your customer’s experience through innovative and intuitive contact center solutions and technology.
Windstream Communications provides high-speed broadband Internet, phone service and Digital TV packages to residentia...
Felitron is one of the major Headset manufacturers in Latin America, and a champion on supplying headset solutions in...
Locally owned Puerto Rican telcommunications service provider.
Providing innovative technologies for Unified Communications Services and IT-Services
Xima Software provides accurate and intuitive Call History, Call Recording and Real-time reporting for Avaya IP Office.
One of the largest communications service providers in the United States. Exclusively serving businesses, large enter...
Etisalat is a leading telecommunications operator in the Middle East.
A leading telecommunications provider in The Netherlands.
Solutions for contact centers and financial & public safety organizations that record, analyze & evaluate communications
funktel GmbH is a leading manufacturer of professional security and communication solutions for industry, public util...
FatPipe Networks is the inventor and leading provider of Hybrid WAN & SD-WAN solutions for multipath VoIP
Multi-Tech Systems is a global manufacturer of Unified Communications products that are easy to integrate and manage,...
FCS is a respected market leader in the hospitality industry with unique solutions covering a wide range of hotel ser...
Leading engineering company & developer of software solutions for corporate communications including FLAT Software Suite
Pridis is a leading provider of attendant solutions, Telecom Expense management, Reach Ability reporting tooling and ...
Frontier Communications Corporation is a communications company providing services predominantly to rural areas and s...
Fusion delivers a comprehensive suite of innovative, yet proven, SIP and cloud solutions to businesses of all sizes.
Gamma creates simplified communications and software services for business.
Cetis, Inc. designs and manufactures a broad range of analog, and VoIP telephone and high-speed Internet products.
IntraNext Systems is an innovation company providing contact center software designed to increase efficiencies and se...
A global leader in cloud-optimized real-time communications media, applications & infrastructure solutions.
A leading software company in the UAE focused on advising, implementing & empowering business through software solutions
Cloud-based solutions that allow companies to replace hold time with a call-back. SaaS model, minimal integration req...
A cloud-based provider of communications management information in the areas of Inventory, Configuration, Performance...
InGenius® Connector Enterprise easily adapts to your contact center needs, connecting telephony systems to leading CRMs
Global real-time performance management solutions for contact center operations with actionable, real-time metrics & ...
Computer Aided Dispatch (CAD) solutions for the Emergency Management Market, including EMS, Fire and Law Enforcement.
ION Networks is the most trusted name in secure remote device management and secure access technology.
Valcom manufactures mass communication / telecommunication systems for the most sophisticated communication requireme...
A leading provider of accessible telephony products for enterprise users with vision, dexterity or hearing loss.
One of Canada's largest and fastest growing telecommunications service providers.
Complete voice communications solution provider, allowing customers to do business anywhere, anytime via any type of ...
Speakerbus is an innovative provider of collaborative communications technology and services to mission critical voic...
Jacada Inc. is a leader in the customer service industry with over 20 years of experience in providing customer self ...
Cutting-edge computer-telephony convergence solutions for scenarios demanding the utmost in reliability & performance.
Komutel delivers advanced solutions in data integration and maximized network use (landline, cellular, Internet, radi...
KPN is the leading provider of Telecommunications and IT services in the Netherlands and serving customers with compl...
Communication solutions to connect your organization with complementary Managed Services and help increase efficiency.
Aura Alliance is the largest global alliance of Avaya channel partners in the world.
SIP-based telecommunications provider located in Canada.
Offering customers a unified view of service delivery, availability and performance of their IT components.
M-net Telekommunikations GmbH
CCT Deutschland GmbH, CCT Software LLC
IPC Systems Inc.
ATT - Audio Text Telecom AG
AT&T Global Network Services Australia Pty Ltd
FROX communication AG
Axtel S.A.B. de C.V.
One Source Networks
Orange Business Services
Controlled Networks Solutions
Claro / Codetel
Red Box Recorders
Resource Software International Ltd. (RSI)
Colt Technology Services
Sennheiser Communications A/S
Conveyant Systems, Inc.
AEI Communications Corp
SOFTEL Communications Inc.
Sunrise Communications AG
Synergem Technologies, Inc.
TDC Sverige AB
Starfish Associates, LLC
Tiger Communications plc
Deutsche Telefon Standard AG
Algo Communication Products Ltd
Data Track Technology
Calero Software, LLC
Verba Technologies Ltd.
Vingtor-Stentofon by Zenitel Group
Virgin Media Business
Vodafone Libertel B.V.
Vodafone Next Generation Services Limited
Vodafone UK Ltd.
CI (formerly Computer Instruments)
Windstream Communications, Inc.
Engelbart Software GmbH
Ziggo Zakelijk Services BV
ASC Technologies AG
FCS Computer Systems
Imperium Software Technologies
Beta 80 Group
Khomp Industria e Comercio Ltda
Aura Alliance Limited
- Linking two-way radios, telephones and cellular devices in a single, interoperable “system of systems”.The DMP 128 Plus V Digital Matrix Processors feature up to eight independent channels of VoIP, supporting SIP 2.0.A Device Management Server for multiple telephony platforms across a network.Software based fax server solution designed to increase employee productivity and decrease paper-based operational co...Simplify the management & administration communication & voicemail systems with a single, centralized, easy to use ad...Transform your voice system into carrier-grade unified communications without eliminating your legacy PBX equipment.Robust, easy to use, browser call reporting to manage voice operations, telecom costs, fraud & emergency alerts and r...The Aceyus Suite provides contact center intelligence with unique functionality and ease of use.SIP trunks can offer significant cost-savings for enterprises by consolidating voice, data and other communications t...SIP trunks can offer significant cost-savings for enterprises by consolidating voice, data and other communications t...Advance Report offers a complete Call Logging solution with all the advanced reporting features you'd expect...and more!SIP trunks can offer significant cost-savings for enterprises by consolidating voice, data and other communications t...Empowering Agents to efficiently serve customers in the demanding world of Omni-channel communication.Application and systems monitoring with the right balance of control and automation.The IPC Alliance Trading System provides a risk free trading environment that allows trading to happen anywhere and a...Provides pre-packaged, server-based integration that deliver real-time connectivity with leading CRM applications.Enables the right people to intervene to protect persons and infrastructure at the earliest possible time to minimise...Flexible Alerting, Monitoring and Security.The ApplianX IP Gateway can be used in a variety of VoIP/TDM gateway scenarios and for TDM protocol conversions.Provides for voicemail, guest mailbox & fax server. Room status app or link to hotel front office systems. Call Cente...Recording and evaluating call data. Web-Interface to check-in/out hotel guests.SpeechAttendant allows callers to speak a name or department and be automatically transferred. No searching for numbe...Award-winning solutions enable powerful, long-reach IP connectivity using UTP to deliver POE over a single pair of wire.Innovative wireless solution combining VoIP and DECT technology that is reliable, secure, and easy to deploy & maintainPurpose-built smartphone for healthcare - giving caregivers & clinicians the information they need where it matters mostConsolidating voice, data and other communications tools on a single network cuts operating costs by reducing the tim...State of the art IP attendant solution with all the features your operators are looking for and and a highly flexible...Atiras Healthcare integrates HC processes and UCC environments in a unique way to ensure provisioning of data and ser...Multitenant and multivendor service platform with focus on process optimization for proprietary operation or for mana...VoIP-2 Cards for AudiaFLEX enable conferencing over VoIP directly from AudiaFLEX, with two channels of VoIP interface...A suite of sophisticated usage management software including: CDR, chargeback, invoicing, asset and order management.Realize the benefits of UC through SIP Trunking, by blending diverse communication capabilities over a single connectionRightFax, the market-leading network fax server solution, automates time-intensive manual paper-driven processes by i...Empower your customer-facing workforce with web and mobile real-time interaction across multiple channels.Calabrio Advanced Reporting brings together real-time, historical & call-detail data for reporting & analysis.Calabrio ONE is a workforce optimization and analytics solution.Sophisticated call analytics and voice network management to manage telecom cost, usage, performance, and capital spend.Interaction recording and analytics for performance monitoring in mission critical communications centers.Operator Assistant is a speech-driven call handling solution designed to deliver a fast and simple caller experienceSecure communication augmented with clinical context.Phone Zone updates your systems area code tables automatically or on-demand.Pindrop's Fraud Detection System protects call centers using authentication & detection to reduce call time & stop fraudA cloud call recording solution with a platform that can be used in the cloud, on premise or in a hybrid environment.A WorkSmart Solution based on the Android™ platform, it also provides easy access to applications and resources to he...CardEasy 'keypad payment by phone' is a leading PCI DSS solution for contact centers & call recording.EncorePro & SupraPlus corded headsets, Entera USB-corded headsets, Hub software, DA USB & MDA200 Audio Processors & H...Prognosis provides complete visibility and actionable insight to control complex, multi-vendor UC environments – anyt...recordX is a suite of call recording and quality measurement tools designed to make a difference where it matters mos...The Quantify product suite helps you ensure the compliance of your systems and get the most out of your conversations.The ReDat is a complex solution for recording, analyzing and quality management in contact/dispatch centres and ATM/ATC.Keep patients and caregivers connected by using an open infrastructure that integrates with complementary technology,...Enables users to view real-time contact center data on high-performance visual displays and web-enabled devices.Improving customer engagement through real-time behavioral analysis and in-call visual guidanceA fully-scalable UC management solution enabling retrieval of call detail metrics for facility planning, customer ser...CommView is a DevConnect compliant telemanagement solution for telephone expense control, call tracking and activity ...Integrates CRM applications with CTI communication platforms, to leverage AMC'S robust business application & multi-c...Available in 3 different styles, these premium wireless headsets meet the needs of office & contact center profession...Sentry E911 Emergency Location Management Solutions is an effective tool to assist you in protecting your organizatio...A scalable, unified communication management & call accounting solution. Enables forecasting, monitoring & allocation...One of industry’s most advanced professional audio DSP platforms for conferencing and sound reinforcement applications.SharpDial call accounting software gathers the wealth of information from a communications system and transforms the ...Flexible, easy-to-use interfaces enabling agents to control their phone, agent state & other functions from the desktopEnd-to-end customer journey testing, discovery and monitoring for a true omnichannel view of the customer experienceSIP Phones targeted to support the healthcare, hospitality and travel industries.Soft Agent provides customizable and intuitive call flow navigation that easily guides call center agents and console...SOFTEL provides advanced unified communications, contact center solutions and services for Avaya enterprise clients.Transforming Workflows with Mobile Unified CommunicationsScalable IP DECT solutions that can grow and develop with your business.Spok E911 solutions ensure the exact location of a call (not just a billing address) is passed to a 911 answering pointEnable contact center staff to respond to calls more quickly, be more productive, reduce expenses, adhere to standard...Enable more accurate, faster emergency dispatching by giving public safety answering point (PSAP) call-takers the spe...Process routine phone requests, including directory assistance, messaging and paging, independent of live operators a...Spotlight improves your ability to troubleshoot, audit, communicate & implement change in your communication system &...Synergem Evolution911 Elite™ provides a true "NENA i3 compliant" upgrade to the Next Generation 9-1-1 environment.Powerful unified desktop customisation & scripting solution for improving operational efficiency & customer satisfactionBrowser-based person-to-person SMS text messaging and MMS picture messaging for DID desk phones.The fast, flexible integration for most desktop applications to improve agent productivity.Starfish offers a portfolio of solutions for telecom management automation and self service.Integrates Avaya telephony with Microsoft Dynamics CRM, adding intelligent screen-pop, softphone & Avaya call recordi...TeleDirectory PC-based Consoles provide an integrated, single point of access to the features and call processing fun...The Tesira SVC-2 is a modular Voice over Internet Protocol (VoIP) card for use with Tesira SERVER and SERVER-IO devic...Integrates Avaya telephony with Salesforce.com, adding intelligent screen-pop, softphone & Avaya call recording integ...Simplifies contact centre agents’ desktops with one toolbar for all call tasks. Increases productivity, reduces train...Call accounting, billing & telephony fraud solution for efficient and effective telecommunications network managementAnalytics & reporting for billing, security, fraud detection and monitoring cost, performance & adoption of UC solutionsCommunicate with guests using your phone & security of dialpad-activated door/gate unlock capability. Video & audio m...DuVoice supports the hospitality market by providing PMS interface, wake-up calling, guest voice mail and on line gue...E911 Anywhere is a cost-effective, cloud-based national 9-1-1 call routing service.E911 Manager protects employees inside and outside the enterprise with the most comprehensive E911 location protectio...A sophisticated call logger that will report on cost, performance, utilisation and QoS.TIM Enterprise collects call detail records from an unlimited numbers of sites for centralised reporting. Ideal for l...TIM Plus allows your users to access call reports and wallboards via any standard web browser. You can even integrate...The ECSTA TAPI driver makes professional integration of third party TAPI-compatible applications with Avaya Aura® Com...With TouchCon IP Phone Applications, customize your desk phone interface and enhance the user experience.Unigy is a single, unified trading communications and applications platform for trading organizations of all sizes.VeraSMART Call Accounting software helps busy telecom managers collect, analyze & report on call activity & expenses.State-of-the-art collaboration and quality management solution for unified communications and contact centers.We own one of the largest IP networks in the world, linking 150 countries on six continents.Robust & versatile SIP intercom with excellent audio quality & market-leading features combined with Scandinavian designThe innovative features & cutting-edge design of Vingtor-Stentofon Turbine Intercoms will change your view of intercom.Recording, quality management, gamification & analytics tools to improve performance & ensure PCI & HIPAA complianceEngage Suite provides an easy, affordable, total recording, quality monitoring, & WFO solution for any size organizat...Offers connectivity to PC, smartphone or tablet, with Smart Sensor™ technology & advanced voice commands & alerts.Jabra's VXi Passport® series headsets are designed to meet the constant demands of all-day use in contact centers & o...Jabra's VXi Tria™ convertible headset is the single solution that gives users a multiple choice.With great sound & looks, these ultra-durable headsets give you the performance & value you need.Transforms any mobile device into an enterprise office phone, securely connecting enterprise and mobile networks.Interactive Voice Response with 30+ applications that can be deployed on premise, in the cloud or in a combined model.Offering durability, comfort, design & superior acoustic performance for call centers & demanding professionals.Engelbart provides esuits² middleware to empower UCC Self Service Solutions & for use with IT Service Management ToolsChronicall is an all-purpose call history, call recording, and real-time reporting suite designed specifically for Av...Captures, archives & analyzes IP-based communications & related data in accordance with prescribed security standardsModular, mobility communication system for voice messaging & personal security: flexible, easy to maintain, expandable.Hybrid WAN & SD-WAN for VoIP and other business critical applications.One FaxFinder® IP fax server can centralize an organization’s fax operation by replacing all fax machines and Multi-F...Unicorn is a cloud enabled universal interface & high-end billing system with flexible deployment options for local i...Call recording tool featuring extensive high-quality record storage with web interface call retrieval & playback.Allows users to create a mapping between the organization structure and the telecom related data resulting in powerfu...Enables businesses to save compared to traditional calling services, with Fusion's industry-leading fixed monthly pri...Cetis VoIP hospitality phones adhere to the SIP 2.0 standards, are POE (802.3af) and share the same circuit board & f...PCI compliant iGuard protects customers’ personally identifiable information during calls with contact center agentsA compact (1U) network appliance enabling mobile & fixed line connectivity to premise, hosted & cloud-based solutionsManage your communications budget by blocking outgoing calls from extensions when a preset budget threshold is reachedA Call Accounting & Reporting solution to help your business track, control & manage inbound & outbound communicationsProvides connection to CRM systems such as Microsoft Dynamics as well as call control, screen pops & calling number idProvides access to both mission-critical applications & media control for efficient completion of customer interactionsCloud-based solution that allows contact centers to replace hold time with a call-back. SaaS model, minimal integrati...The Infoplus Security Audit is a comprehensive consultative report, comprised of over 80 separate analyses, designed ...A complete inventory of your system hardware & software tells 'what you have, where you have it, and its support level'.The InfoPlus SourceBook is a complete documentation of your Avaya communications system detailed down to the trunking...The InfoPlus Traffic Study is the communication industry's most accurate, comprehensive and user-friendly Traffic Stu...Integrate your Avaya phone system directly into your CRM to enable call logging, screen pop and click-to-dial.Powerful, real-time contact center reporting & analytics software. Automatically extract, calculate & aggregate data.Identifies cell, ported, land-line & pay numbers from calling lists to be loaded to Proactive Contact Systems.Emergency management platform & Computer Aided Dispatch for 911 Dispatchers, First Responders & PSAP Supervisors/Mana...A Plug-and-Play security appliance with a full standalone Secure Access Link (SAL) Gateway preinstalled.IP solutions that distribute critical information, emergency messages and daily communications easily and economically.Use the built-in speaker and display of your IP telephones for emergency mass communication and day-to-day paging.ipTTY is a software application that supports TTY (baudot) over IP and is designed for users with hearing loss.Affordable high definition SIP trunking designed to minimize installation time while maximizing reliability & efficiencyiTurret provides specialist high capacity call handling & collaborative communications for the most demanding busines...Conference calls made simple; collaboration made easy.Industry leading call center scripting and business process flow tool, providing a powerful, agile, easy to use scrip...Offers a unified desktop to easily manage multiple customer interactions simultaneously.Optimizes call processes and streamlines agent interactions resulting in reduced Average Handle Times and improved cu...High-density multi-protocol media gateway supportiing up to 64 E1 connections.Modular, scalable, robust and flexible Media Gateways for small, medium and large applications.Komand Console integrates your telephone system with your organization data sources to result in faster call handling...A highly-scalable solution delivering the high quality and reliability of our 100% fully fiber-optic network.Effective SIP-based voice paging, loud ringing and emergency notification alerting solutions.More productive calls. Fewer interruptions.Jabra's VXi V150 wireless headset system hands you the freedom to get more done.Enjoy rich UC with telephony, presence, HD videoconferencing & meta-search directory for IBM® Notes® & Sametime® clientsCRM integration, Call Routing, Call History, Email History & the association of documents with contacts in 1 solution.Console, contact center, recording, directory assistance & automated clinical communication, greetings & appt remindersServicePilot helps Enterprises reduce VoIP incidents and costs through faster troubleshooting and proactive management.
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