Adaptive Hybrid Call Recorder, part of the Adaptive Contact suite of computer telephony applications, is a trunk-side call recorder that records all telephone calls made and received from any mixture of SIP, Analog and T1 telephone lines.

Recordings are stored on a central PC and can be easily searched using a wide variety of parameters.  They can also be exported in an industry-standard .WAV format.  The recordings can be backed up and archived using any standard computer media, including: tape, DVD and Network Attached Storage (NAS).

An integration toolkit is available for customers who wish to access call recordings through their own applications.  For more information, click the Request Info button at the top right of this page.

SUMMARY

SUMMARY

FEATURES

FEATURES

AVAILABILITY

AVAILABILITY

TESTING

TESTING

RESOURCES

RESOURCES

PROMOS

PROMOS

Adaptive Hybrid Call Recorder can be used by any type of business to record all calls made over Analog, T1 and SIP trunks.

By providing access to recorded conversations, Adaptive Hybrid Call Recorder enables you to:

  • Protect your company, customers and staff
  • Settle disputes quickly
  • Improve training 
  • Reward staff based on performance
  • Meet PCI compliance requirements

 

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