DATEL Software Solutions, LLC
DATEL Software Solutions has one simple goal: to create great tools that will enable you to save time and money! DATEL's solutions allow you to analytically understand and manage all of your customer contacts - including voice, email and webchat - which makes DATEL the perfect fit for organizations who want to optimize operations and operate more efficiently. DATEL has solutions for small to mid-sized business as well as organizations on the enterprise level across nearly all verticals! No matter where your company is located, DATEL can help you make your phone system work smarter for you.
A real-time contact center management solution giving users versatility and flexibility in how they manage their contact center.
Comprehensive historical call reporting metrics for individual extension, agent and hunt group activity, and a live viewer, have you covered!